Audit & Measures
Are you measuring what delivers the right outcomes? Do you truly understand the quality of your HR Operations function delivery? Are there hidden compliance or quality risks? Here are a few of the ways we can help you answer these questions…
Process and Documentation Audit
Measure / Outcome Analysis
Quality Audits
Resource Productivity, Skills Assessments
KPI / SLA Development / Implementation
Leadership / Organizational Assessments
Training, Knowledge, Gap Assessments
Global Compliance Testing
Are you measuring what delivers the right outcomes? Do you truly understand the quality of your HR Operations function delivery? Are there hidden compliance or quality risks?
Here are a few of the ways we can help you answer these questions…
Process and documentation review/audit (including process shadowing to ensure documentation is reflecting current process)
Measure/outcome analysis and recommendations
Compliance testing
Resource productivity, skill, and planning assessments and recommendations
KPI/SLA development and implementation
Quality audits
Training and knowledge management gap assessment and recommendations
Knowledge management tool design, selection, and implementation
Leadership assessments
Design & Build
