Audit & Measures

Are you measuring what delivers the right outcomes? Do you truly understand the quality of your HR Operations function delivery? Are there hidden compliance or quality risks? Here are a few of the ways we can help you answer these questions…

Process and Documentation Audit

Measure / Outcome Analysis

Quality Audits

Resource Productivity, Skills Assessments

KPI / SLA Development / Implementation

Leadership / Organizational Assessments

Training, Knowledge, Gap Assessments

Global Compliance Testing

 

Are you measuring what delivers the right outcomes? Do you truly understand the quality of your HR Operations function delivery? Are there hidden compliance or quality risks?
Here are a few of the ways we can help you answer these questions…

Process and documentation review/audit (including process shadowing to ensure documentation is reflecting current process)

Measure/outcome analysis and recommendations

Compliance testing

Resource productivity, skill, and planning assessments and recommendations

KPI/SLA development and implementation

Quality audits

Training and knowledge management gap assessment and recommendations

Knowledge management tool design, selection, and implementation

Leadership assessments

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